DELIVERY

At Bath2U, we aim to make your shopping experience as convenient as possible, from placing your order to receiving your products.

Klang Valley Delivery

Enjoy FREE DELIVERY for orders above RM1,000 within Klang Valley.

For orders below RM1,000, delivery charges may apply depending on your delivery location, product type and order size.

Delivery Areas

We deliver to selected locations within Klang Valley and Peninsular Malaysia.

• For deliveries outside Klang Valley, please contact our team via WhatsApp to check delivery availability and applicable charges.

• Delivery availability and charges may vary depending on the location and products ordered.

Delivery Information

For items that are in stock, delivery will be arranged accordingly after your order has been confirmed.

For pre-order, special-order or unavailable items, the expected delivery schedule will be communicated separately.

Before Delivery

Please ensure that someone is available to receive your order at the agreed delivery location.

For large, bulky or heavy products:

• Please ensure there is suitable access to the delivery location.

• Please inform us in advance of any access restrictions, such as narrow entrances or stairs.

• Any conditions that may affect delivery should be communicated to our team in advance.

Damaged or Incorrect Items

Please inspect your products upon delivery.

If you receive a damaged, incorrect or missing item:

• Contact us as soon as possible.

• Provide your order number.

• Provide clear photos or videos of the product and packaging.

• Our team will assist you accordingly.

Installation

Delivery and installation are separate services unless otherwise stated.

If you require installation:

• Contact our team to check installation availability.

• Provide the relevant product and location details.

• Our team will advise on the applicable installation service and quotation.

Need Help?

For delivery enquiries or to check delivery availability for your location, please contact our customer service.